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Staff were very hospitable, helpful and friendly, making for a relaxed and pleasant atmosphere in the hotel.
Friendliness and helpfulness of the staff Rooms were a little small and basic eg nowhere to put your suitcase
Loved Jonzac. Staff very good and friendly, and forgiving to our toddlers breaking a glass and clambering on the outdoor sofas.
lack of places to eat when you arrive after 6pm is a big negative lack of places to eat when you arrive after 6pm is a big negative
due to circumstances we are unable to make any good comments,facilities were limited,i.e. restaurant closed to guests on sunday evening although the service was open to guests who were taking " a cure ",parking was closed at 8.30pm so we were unable to drive to find a restaurant,access to hotel was closed on sunday between 2.30pm until 6.00pm
Easy access to town and facilities.
Good restauant, pleasant and helpful staff Room fairly small
Clean an comfy Toilet very small but not a problem
The restaurant was very good
The character of the former mill with surrounding garden convenient location to explore Cognac area. Too much noise during the night from passing traffic and from early hours from the staff quarters above iur room.Wines were expensive for not particularly good quality.
Restaurant, however, was excellent, you wouldn't think it could be the same business. The room and general condition of the hotel was extremely poor, decor was well beyond repair - shower room had three different layers of wallpaper all falling off. You wouldn't think you could open the doors to the public