Pros: Had great service, although the car rental was more then what was booked online. Pick up and drop off was easy.
Cons: it snowed a lot that day and I expected the car to be brushed off at least.
Apr 20 2016
Cons: Reservation wasn't clear that car wasn't at airport
When I arrived, they were sold out so charged triple on the only car they could find. Car was dirty and beat up
Jun 10 2016
Pros: Quick and efficient. Very friendly and helpful. Good selection of vehicles. Very affordable without sacrificing quality. Always rent from Budget.
Jul 16 2016
Pros: The staff was friendly.
Cons: The location was tough to get in and out of, the car was dinged and dented and had nearly 40k miles on it. The price charged for my vehicle was much higher than it should have been for an older and extremely basic model. The drivers seat was impossible to adjust to be comfortable for my 6ft tall frame. Old and basic. Not what I ordered. I had resereved a start of the damage wasn't noted, but since I bought insurance from another provider so I didn't worry too much. When I returned the dings and dents that they weren't concerned about before we're suddenly a problem. They requested that I sign a damage report so they could charge the insurance for the damage. Not exactly the most ethical behavior. I will not be renting from Budget again .
Aug 30 2016
Cons: Somehow, you had me picking up the car from a remote location rather than the airport (which I had stipulated). This resulted in a much higher cost because of last-minute availability at the airport site. l will not use the site again.
Sep 6 2016
Pros: Everything was on point--seeing as it was a relatively new car.
Cons: The ONLY thing that I didn't like, was the fact that it didn't appear to have a GPS in the vehicle. (This was by no means a deal breaker!)
Sep 6 2016
Pros: The car was great. Drop off easy. Price was fantastic.
Cons: Took a while during pick up. However, there were a few customers.
Pros: The counter staff was extremely courteous and helpful. We were able to pick up a car well-suited to the purpose we had in renting (transporting an elderly person with limited mobility) that was very clean and had huge trunk space. This is the first time I've rented from this non-airport location, and I'd do it again in a heartbeat.