Budget needs to re-locate from airport campus to k
Pros: Desk people were very polite and gracious. Everything was ready for me and I was on my way in no time. So glad the manual was in the box so I could operate the wipers, lights, gas tank, etc.
Cons: The 30% hike on daily rates for the airport. What a rip-off! My bill was almost $150 more than advertised daily rate because of $11+ day charge.
Jun 16 2016
Pros: The vehicle was nice.
Cons: Girl at the counter in Harrisburg Middletown Pennsylvania airport was not helpful and was rude. I felt like I wasn't allowed to ask questions because every time I did I got an attitude. My reservation was $405, I had to upgrade because last minute we had another traveler join us which I was told would be $200 more, when I get there my total was $1,136. You guys are thiefs. Because I don't just swipe my card I was able to get my rental down to $721. I topped the tank off at the nearest gas station and was told to leave it running when I returned it. Somehow 3 and a half gallons was used up and was also not told I'd be charged $8 per gallon of gas. I am a single father of 2 extreme sports athletes who are on billboards all over the east coast and if I was a jerk I'd have them post this to there 20,000 followers on social media. We travel a lot and because of this experience will never rent from budget again.
Cons: I read the terms and conditions when I booked the rental. But I think the charges for cancellation should be made circumstantial. Being penalized for canceling a prepaid rental is ridiculous, especially, if it's over something I can't control. But you wouldn't know that because it's not an option, online or over the phone. But if I make the reservation last minute, then the price doubles. lose=lose I guess.