Cons: The facility was cramped both inside and outside, and from the direction I approached, difficult to see as it was behind a much larger building and sign. I had to back up and maneuver to enter the very small driveway entrance. There was room to park the car once I entered, however. Not sure where to add that I felt the dropoff fee was excessive -- thus the lower rating on value for money.
Aug 10 2016
Pros: Convenient location. Location was closed so just quickly dropped off the car, didn't interact with anyone so I don't have much to say or judge.
Cons: I selected one city as the pick up and drop off, once confirmed realized they'd stuck me in a city 30 miles away. I was unable to change the location - Hertz said they couldn't do it and car rentals.com said they couldn't make any changes that Hertz had to. Took me nearly an hour to get a representative smart enough to be able to handle this. Horrible service.