Pros: The service counter was quick, we had a small problem and it was resolved quickly and easily. The manager, Sheila, was fun to talk to and worked quickly to get people their cars.
Cons: When I tried to use a coupon at the desk, I was told I had to call customer service, so I did. The guy on the phone made the rental cost about $80 MORE with my discount coupon. The. Manager had to fix it. The car had a problem with the wheel rubbing on something when we had four people riding in it.
Dec 1 2015
Twice the price of the Kayak offer
Pros: The car was clean and nice, and they processed me pretty quickly
Cons: What's the point of choosing a rental company according to a quote if, on site, they more than double it with fees and taxes and insurance you can't really decline? There's nothing honest about such policy.
Jan 11 2016
Quick and Helpful
Pros: quick to get the car and return it!!
Cons: all was good
Aug 30 2016
Very satidfied with service.
Pros: The car, the courtesy, the price, basically everything.
Oct 11 2015
Less haggling takes place at the car dealership
Pros: Car was clean...
Cons: Car was clean, but agent tried to scam me multiple times. Kept adding extra services onto the contract and convince me it was an additional required charge beyond what was prepaid.
Oct 12 2015
Cons: The rude people who work at the pick up,
Oct 13 2015
No cars available
Cons: Dollar had no cars available.
Oct 13 2015
Pros: Unfortunately the weather caused me to cancel
Oct 14 2015
Pros: Getting the car was easy and the counter personnel was courteous
Oct 18 2015
Cons: They're confirmed price suddenly didn't include taxes when we picked up the car, tacking on an additional $84 even though the confirmation email indicated that the booking price was the final price including taxes. No attempt was made to bring the price in line with the confirmation email price.