Cons: Wouldnt rent me a car without major credit card. Couldnt use a debit card, which is crazy. My brother had to drive 8 hours to pick us up! These policies suck! I have plenty of money in the bank, but no credit built up due to paying cash for almost everything i own.
Sep 19 2016
Cons: No help here either. They just told me to call the customer service hotline....as if I wasn't a customer standing there in front of them.
Pros: Upon my arrival, I was met with a smiling face even though I could tell it had been a long day. It was 5:15 pm on a Tuesday evening before Memorial Day weekend. They were quickly running out of vehicles. Because of an unscheduled customer needing a vehicle I reserved, they asked if I would like a free upgrade to an SUV. I said of course (because I really wanted one to begin with but couldn't bring myself to pay $75 more just for an SUV). We walked around the vehicle, and I signed my name on the tablet and was good to go. Very quick service. They called me that morning to confirm my reservation and got my license number to make my service quicker. I will use them again,