Cons: I had reserved an intermediate SUV. When we got there, they said I would be driving a Ford F150 pick up truck. I had a lot of gifts and baby stuff that I needed to transport and since they didn't have a cover for the truck, we were unable to find a suitable SUV anywhere else.
They told us that the truck was classified under the SUV category.
This is the last time I will EVER reserve through Budget. I'll stick with Enterprise who has NEVER messed up a reservation yet.