Pros: Pickup was simple. Budget had my reservation and was a very smooth sign here process. As a repeat customer I expect service to be on "Island Time". Put on some sunscreen and relax.
Aug 15 2016
Pickup/Dropoff lengthy - extra charges for additio
Pros: The base price was good.
Cons: It took an unreasonably long time to actually pickup the car. The vendor is understaffed. They are quite particular about taking the time to mark off scratches on your vehicle which gives you the impression they are going to be difficult if you add any yourself. Such paranoia leads you to go over the vehicle yourself at pickup and then you find even more things they have missed off. While the base price was good, the charge for additional drivers was terrible and quite unnecessary - we didn't have extra insurance so we were paying only the vendor. Only one person can drive the vehicle at a time so whether myself or my wife does it...shouldn't cost extra per day.
Oct 22 2016
Pros: The price was by far the best on the island. Other people thought the same because after our flight landed our line at budget was 10 people deep while the other companies had maybe 1 person . Make sure your credit card has car rental insurance then you don't have to pay for their expensive insurance.