Pros: The car...the price was exactly on the money. No surprises!
Cons: The fact I returned the car a day early and they said I could not get a price adjustment because I booked through a third party
Sep 17 2016
The rental price online should reflect to include
Pros: The Ford Fusion hybrid rode nicely. I inadvertently booked a car in the wrong city. Staff corrected my error and was able to get me a car in a couple of minutes.
Cons: Friendly but Slow service on return of rental car. Sticker shock on rental price. The rental rate did not include taxes online. I got sticker shock when picking up the car.
Sep 19 2016
Bad vehicle condition.
Pros: rode nice, comfortable, plenty of room
Cons: No line at pick-up for those who had reservations. Long wait. Vehicle was very dirty inside. Windshield very dirty inside. Needed tires they where almost bald in front and oil change light kept coming on.