Pros: It was quick after tge worker finished the personal call and the car was easy to find and clean.
Cons: The desk person was on a personal call for 10 min on her cellpohone, while I waited to be served. I understand you have family but you are on the clock. Take the call on a break. I was also never told about the holding fee.
Dec 31 2015
Worst experience ever
Pros: I can't think of a single think that went well about my experience with this company. Very disappointed with every aspect.
Cons: Never again will I rent from budget. They never delivered the car for my reservation. After waiting two hours and being assured the car was on the way from fleet was finally told I would have to take something else because they never picked the car up to drive down for my reservation. Now I only had 2 small vehicles to choose from. I'm 6'8" so I was very uncomfortable for my 3 hour drive to my destination. Upon leaving my hotel for a two hour drive to the airport, the car would not start. They wouldn't bring another car and it took 1 1/2 hours to get it jumped from roadside assistance. I called to complain because I now missed my flight home...no one seemed too concerned I spoke with on several occasions. I recieved a 1 day credit off the price. This is a slap to the face if you ask me. If I treated my customers that way I wouldn't have any. Guess that shows why I won't be returning here again.
Jul 14 2016
The car was filthy. I have never had such a disgu
Pros: Location of Pick up was good. The staff at the pickup location was helpful.