Pros: The service was great and went very smoothly. It was very quick.
Sep 1 2016
Location for drop-off might turn into a headache
Pros: Drop-off person was great. He went out of his way to be helpful.
Cons: Drop-off location in the city was full and had no staff present to help with anything. Would have appreciated a warning on this situation beforehand. We needed to drop the car off at the airport.
Sep 15 2016
Pros: Whole process was easy.
Sep 15 2016
Quick Drop Off
Pros: Quick check in and drop off at the airport rental center.
Cons: One way car rental fee was very high and unreasonable.
Sep 18 2016
Great service, great experience!
Pros: Super easy drop off
Cons: nothing, really
Oct 14 2016
Pros: I signed up for the wrong site to pick up my car and they helped resolve that issue quickly.
Cons: The car was poorly maintained. It hesitated and had accelerator problems to the extent that we had to get a different car. The delivery was slow and we lost time w/o transportation. When we returned the car, they said they didn't have all the right paperwork; guess what, that's not my problem. No one really ever apologized for the car.
Pros: We loved the fully loaded van. My daughter was able to watch DVD's the whole trip. This helped for our long road trip.
Cons: Van was not clean we had to take it straight to car wash and windex the windows that were wiped with a dirty rags that left smears all over them.
Nov 30 2015
Car was reasonable, service was atrocious !!!!!!!!
Cons: No attendant at the Budget booth.
Sign said go to Avis.
Avis attendant said all they had left were SUV'S. Three times she made this statement and the cost would increase by $75 per day in addition to the $39 for the full size car I contracted for online days before and had a certification thereof.
After some discussion she said ok lets get you a full size car...and she did. She actually had several full size cars.
Why was she lying, stating she did not have any full size, only SUV's? increase sales maybe???