Cons: They asked me if I wanted a bigger and nicer car for a few extra dollars a day and I said no because I don't like to drive big cars and I don't know anything about cars so I really don't care. I saw later on the receipt that they did give me the bigger car and charged me for it. And the car smelt like spoiled milk for the entire 2 days. Grosse.
Oct 17 2015
Pros: Great Customer Service. Will go back.
Jul 16 2016
Cons: Everything was pretty good.
Jul 27 2016
Pros: i booked it through Kayak and requested to pick up and drop off at the Calgary airport. but when i arrived there i found out that the reservation was made at an other location which was far away from the airport by mistake. I panicked, but they fixed it, they didnt have the car i ordered so they gave me a upgrade for free. cant complain at all. I will only rent it from them .
Sep 6 2016
Pros: The Rental was ready and the staff were courteous.
Cons: Car was dirty on the inside and out. It was rinsed off but not washed.
They did not have a Premium car which I reserved and got a full size instead.
Cons: I reserved a car I thought was at/near the airport. When I went to the Budget counter I found out the Budget location you gave me was almost 20 miles away. I ended up renting a car at the airport for twice as much as I was expecting. Thanks a lot.