Pros: Friendly , efficient staff. Car was clean, and good on gas. Drop off was quick and easy.
Cons: We arranged to pick up our car at the airport which required a shuttle to the offsite office. The shuttle took longer than expected, approx. half an hour, when we were told 'we will be right there'. Once we were at the office staff were friendly, efficient and gave us an upgrade due to the car we ordered was unavailable.