Pros: I was greeted with a friendly face at both pick up and drop off.
Cons: There was a pending charge on my credit card for much more than I signed for. It didn't go through and the correct amount was charged to my account.
Aug 28 2016
Fast, easy check in
Pros: The clerk at budget was extremely friendly, courteous and fast.
Cons: The car smelled like cigarettes and had a musty odor.
Sep 12 2016
Pros: The Ford Flex is a very comfortable vehicle
Cons: The car was not washed or cleaned on the inside when I picked it up in Salem. They did have the lot person take it around back to spray the car off, but it failed to remove the waterspots on the black car. Normally, not a big deal, but I was attending my daughter's wedding and would have preferred the car look better.
Cons: Get there told there is a $200 deposit so deposit $200 into my account go back to Hertz then they tell me they are charging me for an extra day. $70!!!!!! The peopke were less than sympathetic just saying it's not iur fault ut is Kayak. I didnt end up renting the car and will never uae kayak or hertz again ever!!