Cons: Avis changed the final price which we did not know until we saw it on the credit. My wife called Avis and we got no where. Very upset.
May 8 2016
Great UPFRONT value.. taxes and fees and all the "
Pros: I loved the ease of picking up and dropping off the car
Cons: I did NOT like the daily fee for being under 25 PLUS an 11% additional "underage" fee that you charged me. I feel like I was charged twice. The rate I paid was more than double the rate I was quoted........
Jul 29 2016
Pros: Gentleman at the return area, drove me to the sidewalk check in area with my luggage, found help for me to get in the door.
Sep 15 2016
Pros: The price and ease of drop off.
Cons: Pick up area directions were not clear at all. We were travelling w/ 88 yr.old. Finally had to sit her down in the parking garage, leave her and go back near terminal to complete paper work which took 30 minutes.
I reserved a specific car so she could get in and out of it easily. We were given a different car that was much too low and hard for her to access.
Pros: Picked up the car at 11:30 pm in MDT. You have to deal with National Car Rental since the Alamo is closed. Started driving the car and notice the gas gage was just touching the low side of full. When I brought back the car the agent immediately corrected the fuel error in my favor.
Budget needs to re-locate from airport campus to k
Pros: Desk people were very polite and gracious. Everything was ready for me and I was on my way in no time. So glad the manual was in the box so I could operate the wipers, lights, gas tank, etc.
Cons: The 30% hike on daily rates for the airport. What a rip-off! My bill was almost $150 more than advertised daily rate because of $11+ day charge.
Jun 16 2016
Pros: The vehicle was nice.
Cons: Girl at the counter in Harrisburg Middletown Pennsylvania airport was not helpful and was rude. I felt like I wasn't allowed to ask questions because every time I did I got an attitude. My reservation was $405, I had to upgrade because last minute we had another traveler join us which I was told would be $200 more, when I get there my total was $1,136. You guys are thiefs. Because I don't just swipe my card I was able to get my rental down to $721. I topped the tank off at the nearest gas station and was told to leave it running when I returned it. Somehow 3 and a half gallons was used up and was also not told I'd be charged $8 per gallon of gas. I am a single father of 2 extreme sports athletes who are on billboards all over the east coast and if I was a jerk I'd have them post this to there 20,000 followers on social media. We travel a lot and because of this experience will never rent from budget again.