Find cheap flights from Los Angeles to Hilo from $245

I didn’t not like that I could not select my seat and ended up with the worse seat.

Great, on time departure, friendly and accommodating crew, great leg room, Smith flight

Honestly, I didn’t expect that I will experience this long time wait during the check in. There was only one person who was taking care of the passengers for the economy class and it took us to wait about one hour to do our check i. As a result we barely get to the airplane as the gate was at the end of the airport. That is totally not professional where one crue is working at the registration desk with economy and 3-4 crues are helping for the business class.

I guess they don’t serve drinks on planes anymore

Delta planes have the WORST seat comfort of any plane in history. It's the opposite of ergonomic, in every sense. They also recline minimally, are covered in a vinyl and have no feet rests. Then the disembarking process is chaotic and time consuming (because of the way they load the plane and deal with luggage). Overall, somewhat frustrating but we arrived safely :)

It was a very smooth ride. Not sure on a flight departing at midnight can be much better but it was late arriving and I had an early day so really just the logistics.

Really liked the choice of the 4 free snack options. Crew great. Good vibe on plane.

Very disappointed in the food selection. It was not good compared to other airlines.

Good breakfast granola bar good crew seamless flight and baggage transfer we’ll done!

Everything was great but the difference in paying for comfort + did not seem worth it.

This flight was delayed approximately 4 hours due to bad weather in HNL.

Flight delayed then cancelled then gate changed two times then baggage lost.

The plane is extremely loud and there’s no place to charge devices.

Not great to be very honest. Our flight was delayed after we sat at the airport until 15 minutes after we were supposed to leave . We were then notified the plane was being worked on “and the parts were out in the ground and still not finished .” Even though the work started the evening before and they knew it wasn’t fixed. . Then we were told it would be a 1:15 pm boarding time so we waited then at 1:45pm we were told it would be an 11:15pm boarding . It was changed to and 3:55am boarding the next morning . We lost out on a day in Hawaii and a night of our VRBO rental.

Safety record impeccable and important since flying many hours and thousands of miles over ocean.

Love the food service and attentiveness of the crew. Could have wi-if on flight

Seats on second leg from Hawaii to Tokyo would not recline. 9 hrs is long in total upright position.

Our first experienced in Hawaiian Airlines was just okay. I traveled with my 2 year old and 5 year old and both kids are first time in Kona. We had delayed in San Francisco for 3 hours which is okay safety first. Originally our flight from sfo to maui to Kona since we had delayed the airlines re-route us from sfo to maui to Honolulu to Kona. I don’t know what to do I felt bad with my two kids they have been in 4 Airports and 4 airplanes going to Kona. I cried after we checked in at the courtyard Kona. It was a lot for my 2 year old and 5 year. Like I said I know it is safety first but the Airlines could have done better for people that traveling with kids. If you are in my shoes all what will you do? Anyhow, I tried to make my two kids as happy as possible while we are in Kona. I am not certain to fly Hawaiian Airlines again. I hope my experienced helps to improve whatever it needs to improve With all due respect, Christina Lorenzo

Nice. The chairs were a little uncomfortable. And the sound from the earbuds I purchased on the airplane didn’t work very well. Other than that it was a great flight… oh and the snack could have been better… a bag of peanuts would have been better.

Our flight to Lihue was cancelled two times so after paying for baggage etc we had to go to seattle wait a couple of hours and then to Lihue. What should have been a five hour trip took over 10 with two kids and four adults, frankly it wasn't fun. The trip home was ok but seats are very cramped . I just wish we could have spoken to somebody who would understand what a hardship this was on our family vacation

Left 2 hours later for delayed I had to take care a kid with special need since people don’t want to move to accommodate the rest of the family. . It wasn’t bad but that made me upset that people can be that selfish.

For a 22 minute flight all you expect is for it to be safe and comfortable

Flight was on time. Staff were friendly. I paid for Economy Plus but was required to check my standard carry-on luggage due to lack of space on the aircraft. This cost me 30 minutes, unexpectedly, in waiting at the baggage claim. This experience did not meet my expectations.

No snacks served! Seating in the kast row in uncomfortable.

Wouldn’t let me check in said couldn’t find a ticket had to wait very long Time

I liked that we arrived earlier, you could improve your snacks give away

Flight was fine, it was delayed but only 30 minutes, staff were efficient, lady making announcements at LAX was really hard to understand but the rest were great.

I really enjoyed the staff and crew! Very positive and happy people! Made the experience easier! The entertainment was a bit lack luster. Better movie options as well as equipment that works smoother could be nice. My ear buds from the airline didn’t work and my tv screen had a terrible delay that made it hard to search for things to watch. Also the selections were very limited.

Flight was diverted to Canberra because Not enough fuel to circle on Sydney’s skies waiting for showers to pass. After that everything went wrong. It took forever to put fuel. Once back rolling, we stopped short of takeoff because crew had reached maximum work hours per shift. Back to gate we waited and waited in the plane with no water and no food - a total of 4 hours. Received contrasting news about the follow up of our trip. Finally we disembarked but our luggage could not be processed there as not enough custom agents. We ended up on buses and arrived at Sydney airports after a 3 hours trip. There we had to queue in line with 240 more passengers to file a lost luggage claim. We received the luggage after 48 hours, many of which spent holding with non-existent United customer service. Never able to speak to an actual person during those long phone calls. Finally on a chatline I could talk to a baggage agent, who filed another report as our luggage did not appear anywhere in their system. Thus it was surprising to get it back.

I got upgraded, so comfort was not an issue. But as always, it is the people from baggage handlers, flight attendants, pilots etc. that make the difference.

The experience was great and much better than the flight going out. of course I was in first class but the service was excellent

Comfort of seats, ease of boarding. Food selection could be better

Food options were limited which is absolutely embarrassing for a Flight of this size The staff did not come around as much and I am not accustomed to such poor service from American Airlines Drinks I believe were limited to soda and water

Crew were attentive and friendly. Flight was smooth and early! I enjoyed the less crowded plane. Thank you!

Nothing, flight was supposed to leave at 758 am. My flight didn’t leave until 430 pm. Spent the whole day at the airport.

1st flight was delayed because of broken radio, missed connection but they got us on very next plane 1 hr later. Return flights were both delayed by 1 hr each. Crews were fine. Planes ok, but had to check carry ons.

It’s never made crystal clear if your flight will have in flight entertainment or not. That should be explicit

There was a male flight attendant who seemed like he was VERY upset the entire flight. At one point I went to the back of the flight with my 1 year old to get some space in an empty row, (she was not making noise) and he was sitting in a row where he could see us. He started huffing and puffing and throwing a tantrum, throwing the window shade up and down, and we were very uncomfortable. My husband also had a weird experience with him. I just don't think he should be flying when under such stress.

19 hr delay requiring a change to red eye. No lounge access without paying. Loss of seat upgrade fee.

Crew was nice and accommodating, but someone failed to inspect the plane before the passengers got on and we ended up deplaning and changing planes when this could have been avoided.