rent Hyundai car for my trip to Atlanta for 2 days
Pros: Good gas and neat car
Cons: Disappointed when I was on freeway and found out it didn't have cruise. I thought every new car should have cruise.
Nov 18 2015
Only one amenity missing...
Cons: The only thing I didn't like about this car was how basic the model was. there was NO way to plug in your phone to play your music. The USB port did not work for connectivity, only for charging - and there was no AUX port. Too bad I didn't bring my CD's!
Mar 14 2017
Pros: I was greeted with a smile. Checked in and upgraded quickly. Returning the vehicle was also quick. All my receipts came to my inbox without any hassle. Great experience.
Mar 23 2017
Pros: Easy pickup.. easy drop off.. super nice guys and price was great!
Apr 26 2017
Pros: It was pretty much Hassel free
Apr 29 2017
Pros: Vehicle was clean and in good condition.
Cons: The person assisting with the transaction lied to me. I left my wallet in the vehicle. I came back to ask her if I could look inside the car soon after dropping the vehicle. She told me that the car had already been rented out for someone else. She also said that she checked the vehicle and she didn't find anything. A day later, I get a call from this branch and the person told me that they had found my wallet. I came back into the branch and the same lady was there that had assisted me earlier. She wouldn't look me in the eye. She knew she had done something wrong. But the car itself was great. My only concern was the poor customer service.
Jun 14 2017
Excellent customer service (Brentwood, CA)
Pros: The agency in Brentwood in particular has an amazing group. Q called and said i can pick up the rental end of day, the day before im booked for, no extra charge, and so i did...easy, smooth, transaction. When it was time to drop off, i didnt have a way to get back home, so i called and, voila they have a drop off service AND a 30 min grace period which i really needed as i was running a lil late. Exceptional!! Thank you for your awesome service!
Cons: So far, nothing!
Jan 6 2017
Hit ot Miss, This particular experience was more m
Pros: They had a vehicle to rent.
Cons: Not the vehicle I reserved. Tried to downgrade me without discount and ultimately upgraded me for increased rate. I've never had to pay more when they didn't have the vehicle I reserved.
Feb 4 2017
What am I paying?
Pros: The car was in good shape, easy to pick up and comfortable.
Cons: I was quoted $291.00 for 3 day rental which is very high. I returned the car in under three days and was told I was going to pay $380? I The gas was full. The rental was put under another name when I brought it in, I had to go to the desk and get it all reviewed. Was told I was going to have to pay $380 plus even though I had a printed quote for 291.00 in hand from when I got the car at Chattanooga. Spend 15 minutes and got it fixed. So, the price is silly for 3 days. It's like $95 per day and I'm paying for the gas? Never paid so much. Getting my name mixed up is confusing. I do not think I will use enterprise again.
Cons: The price was a little steep for just having the car under 24 hrs,
Oct 6 2016
Pros: Price, economy, no hassle.
Nov 6 2016
Pros: Ended up with a nice, comfortable vehicle with all the bells and whistles.
Cons: They had originally given me a with a warning light on. After I insisted that the sales person sign something releasing me and stating that she told me that the vehicle was okay to drive, she decided to give me an upgrade instead.
Nov 21 2016
Pros: The easiest rental companies we have dealt with.
Nov 24 2016
Great service. Not so clean car
Pros: Service and price was great.
Cons: Was a pretty bad odor coming from the trunk. Sprayed twice with frebreeze and still was bad. Someone should have caught a smell that bad before renting the car!!
Nov 29 2016
Pros: Overall, 99% was excellent. Thank you.
Cons: I hit a heavy rain on my way home to Memphis. The windshield wipers were horrible. I recommend either replacing them more frequently or applying RainX to the windshield. Ensuring the safety of your driver should be a priority.
Jan 4 2017
Pros: easy,fast,good price, excellent employers, amazing cars
thank you all
Feb 13 2017
Pros: The price and quality of the car was goodi.
Cons: I did not like that my non-smoking car was smoky.
Feb 27 2017
Cons: I needed a little more help when I returned my car
Apr 3 2017
Pros: Upgraded car.
Cons: Car was no smoking but reeked of cigarette smoke :(
Pros: Pickup and drop off were very quick. All my questions were answered. I was able to change drop off locations without a charge. Gas mileage was excellent!
Oct 19 2015
Pros: The car
Cons: Would not give the AAA discount promised in Chattanooga and were so so so rude in Tallahassee. Will never rent from Hertz again!!!
Mar 6 2017
Nice Value, Cool car, Great Experience
Pros: I liked the ease of renting and returning. I liked the quality of the car and the price was very reasonable.
Mar 28 2017
Escape with granddaughters
Pros: Offered an upgrade in size for very good price. Car very clean. Enjoyed renting from Hertz.
Cons: No negative comments.
Apr 6 2017
Pros: It was quick and perfect experience
Apr 11 2017
Pros: Fast, courteous service. Needed to extend rental by 2 days, so very easy to do by calling 800 number.
May 30 2017
2 Thumbs Up!
Pros: 2 upgrades, great staff, easy access
May 31 2017
Pros: Good price and car was clean and nearly new
Cons: Paid for compact car and got an economy car no cruise control or any basic amenities. People at airport tried to blow me off when I complained, saying I must not rent many cars and the company can change classes of the rentals at their discretion.