Cons: Apparent communications breakdown between 3rd party and dollar ( according to dollar) regarding extra charges. 3rd party said cost would be $207.06, dollar charged $229.16. No upgrades or extra services were requested.
Jan 3 2016
Dollar would rather have us take the car into haza
Pros: We encountered snow advisroy and chains required warnings. We tried to return the car early and were told it would be $1,000 more to return it early than to park at the airport and return 5 days later. Absurd!The Fresno counter tried to help us but there hands were tied. We will never rent from DOLLAR.
Apr 4 2016
Expérience with dollar employees
Pros: Car was ok but expensive for this type of car
Cons: Employees when We pick up the car was not peofessional At all!!!!
Apr 4 2016
Cons: The Rental return signs at the Fresno Yosemite Airport had us drive through the airport and out. That was confusing. The signs should state to follow the existing road away from the terminal to return the automobile to avert the confusion of so many signs.
Apr 19 2016
Pros: Great experience
Aug 24 2016
Pros: Car was clean and location was close to the counter.
Cons: Customer service was a little overworked and short handed. So not as nice and friendly as most Dollars locations.
Aug 31 2016
Pros: The car was smaller than what I thought I was getting what the price and everything was great. It was super efficient and it was a one round tank trip. The car was clean and everyone was super courteous.
Sep 12 2016
Cons: Drop off site was unclear. Email said off site, but it's actually by the airport. No direction or representative in the parking lot. Had to park the car and go inside the terminal rental counter to return the car.
Pros: helpful courteous agent, great price for the rental.
Sep 5 2016
Pros: The car was comfortable and gave excellent mileage.
Cons: The Avis website needs updating or modifications. The reservation information indicated NOTHING about the address NOT being in the Airport. I requested Fresno airport and got my res. When I when to the counter the man indicated I have reserved the car at an off airport site and that the amount indicated was much higher at FAT (Fresno Air Terminal). I had a good rate since the res. was made long ago.
The man did try to assist and offered a better price but STILL NOT what my res. indicated.
YOUR EMAIL REPLY IS REQUESTED!!!
Rear view mirrors were filthy with spottiing.
Pros: The price was cheap. Easy pick up and drop off
Sep 21 2016
Cons: They let you rent with your debit visa or Mastercard, but they want to check your credit report for even a 1 day rental. Those inquires on the credit last for 2 years and lower your credit score. I rent a lot, almost once a week. I can't imagine how many inquiries I will have to the end of the year. Unbelievable.