Cons: I was given what is usually a compact/economy car when I paid for a booked an intermediate car. He said that the car used to be an economy car, but it's now an intermediate because "it's bigger". It definitely seemed like the same car to me...
May 2 2016
Cons: I didnt like that you sold me insurance of another company
Jul 18 2016
Cons: We never got a car. I was told they rented all the cars to others and did not have one for us. I called to tell them we were on our way and they could not find our reservation. Then they found it and said they couldn't find it because I put it in my husbands name. We both have the same name. Worst experience we ever had. We needed to get to the airport.
Cons: Made a reservation online and received a confirmation number. Arrived at the rental car location only to be told that there were no cars available for rent. Missed out on my daughter shopping for her wedding dress!! Spoke with no less than 5 people at Avis/Budget - none of whom were able to do anything. I may not ever make an online car rental reservation again - and certainly not with Avis/Budget.