Cons: had to wait 30 minutes for a car to be cleaned even though I got there an hour after my reservation time
Jun 15 2016
What a deal!
Pros: We had the best experience with our little Rav 4 and put many miles on it through the Badlands, Black Hills, Yellowstone, and Glacier NP! We couldn't find a better deal on it anywhere and highly recommend Alamo
Jul 24 2016
Easy pickup and drop off!
Pros: Kia is a great car!
Cons: Drop off was not at airport, but shuttle was ok!
Aug 2 2016
Awesome gas mileage
Pros: Super gas mileage; ample room for luggage for two people on a long trip; super turning radius,which came in handy quite often as we traveled.
Cons: Return of car rental for a 6 am flight was confusing.
Cons: No cars available. I had to pay over twice as much, as I would have with Enterprise, to rent from competitor.
Jul 12 2016
Pros: We hit a cow!!! By noon the next day they had another vehicle for us.
Sep 19 2016
Pros: Gentleman at drop off was very nice and professional. Gentleman that took us to the airport was friendly and informative
Cons: I had to clean the interior! The oil change wasn't done.
Sep 14 2016
Great experience in Rapid City!
Pros: The employee who came to pick us up was the same person who helped us fill out the paperwork and rent the SUV. She was very friendly and helpful, and answered all our questions fully. The SUV we rented was very clean and well maintained. Overall, it was a great first-time rental experience!
Cons: I could have rented the same car for about half the price from Enterprise by going to the airport. In reading various websites, apparently there is a huge extra charge for airport fees, but none of that is addressed on the Enterprise website. All the extra charges are brought up at rental time. It would be nice if all the charges were addressed when booking online.