Hilliard Car Rentals

Pick-up
Noon
Drop-off
Noon
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Hilliard car rental reviews and directory

Payless
payless
Car rental reviews:
Okay (5.6, 35 reviews)
Car rental locations in Hilliard:
1 location
Payless
Locations in Hilliard
2400 Yankee Clipper Drive
+1 904 741 4015
  • 5.2
  • 5.8
  • 5.9
  • 5.0
  • 5.9
Recent reviews
9.2 Excellent
Feb 25 2016
Easy fast cheap
Pros: It was easy to find and get to, fast to get the car, and easy to leave thr airport.
Cons: The car had scratches abd dents all over it already. I took anvideo before we left incase they try to blame me for then exsiting dmg
4.0 Mediocre
Oct 12 2015
Pros: Rate was low and booking was easily made. That was the only good part about the rental experience.
Cons: Cannot use company card to pay for rental and no information was given as to how big of a deposit they needed up front. Created a huge hassle at time of pick-up and ended up not even using the rental car due to difficulties in working out a payment solution.
2.0 Poor
Oct 12 2015
No one at the counter - never rented the car
Cons: There was no one at the rental counter when we arrived. This was at 1pm, during business hours. No sign on the desk saying "out to lunch" or "be right back"
2.0 Poor
Oct 29 2015
Cons: Jacksonville airport locatin,slow service,car was not there after 2 hr waiting in line for never use this car rental company
2.0 Poor
Nov 3 2015
Get get what you pay for at Payless
Cons: The poor woman behind the counter was alone and trying to help 15 groups get their cars for a very busy weekend in Jacksonville. After waiting an hour and only 3 customers getting through the long line ahead of us we went with a different rental company
2.8 Mediocre
Nov 3 2015
never again!
Cons: They did not have the vehicle I requested nor did they have anything similar and when I asked about it this was the reply "why do you think we are called Payless". They vehicle we did get was dirty and had stains all over the seats and when I tried to have the vehicle replaced they told me that was the only car they had available but still charged me the same rate. I will never use them again.
8.0 Good
Nov 9 2015
Pros: Car was nice, clean. Price was great.
Cons: Pick up was a little slow. Drop off had an extra step having to take ticket to the counter inside.
2.0 Poor
Nov 10 2015
Couldn't get the car
Pros: Nothing
Cons: Was not mentioned anywhere that I need a utility bill or bank statement to rent a car until the representative told me at the counter. Who keeps a paper statement in this modern age, when everything is online. That's s loss of my business.
10.0 Excellent
Nov 11 2015
Pros: Very nice car, and good price considering that the dropoff was *not* at the same location as the pickup.
2.0 Poor
Nov 12 2015
Payless should be renamed "Careless"
Cons: I arrived at the Jacksonville airport after a long day of travelling to find that Payless had given away all the cars. They said that I was supposed to pick up the car by noon, however, I understood that it had to be after noon, thus when my flight arrived in at 4pm, my car was gone and the only thing they could offer was a truck and having recently had a hip replacement, I knew I couldn't climb in and out of a truck, I was forced to go down the line of car rental agencies until I found another to whom I will be loyal for life because of their great customer service. I think I would have been less offended at Payless had the service attitude been even slightly better, however the attitude was "tough luck, you're on your own".
Budget
budget
Car rental reviews:
Good (7.2, 27 reviews)
Car rental locations in Hilliard:
1 location
Budget
Locations in Hilliard
2400 Yankee Clipper Drive
+1 904 741 6770
  • 7.3
  • 7.6
  • 7.4
  • 6.7
  • 7.3
Recent reviews
10.0 Excellent
Apr 7 2016
Pros: Wuick
4.8 Okay
Oct 12 2015
Poor service, bad car
Pros: Low price, easy drop off
Cons: Given car with low tire pressure light on and obvious transmission issues, car would stutter everytime when accelerating from a stopped position. Pick up was a hassle with constant up selling and having to do and answer items that I had already answered while making my online reservation.
9.2 Excellent
Nov 21 2015
Great customer service
Pros: Staff went above expectations
Cons: Radio and blue tooth did not work.
10.0 Excellent
Nov 23 2015
Pros: I received extremely friendly service from Erick. He treated me with great respect & helpfulness. Josh (a Budget employee who cleans & preps cars) was also very helpful in helping me when I returned my car.
Cons: It was mid-evening, probably around 8:00 pm or so when I returned my car. There was no employees in the return area to scan my paperwork & check me in. I thought this was odd. If Josh had not been there working, I don't know what I would have done. He wrote down the mileage & verified the fuel tank was full & wrote this down on a sheet of paper & instructed me to take it inside to the rental counter & tell them Josh helped verify everything. Why weren't any return staff on duty at 8:00 pm?
10.0 Excellent
Nov 23 2015
Pros: i like to be able to pick up a car in the airport
Cons: my friend got a mustang on the same dates for half the price I paid
9.6 Excellent
Dec 15 2015
Great car for unbeatable price
Pros: I rented a Lincoln MKX for 3 days for 206. Picked up Friday morning and dropped off late Sunday night. It was a fantastic car.
Cons: I didn't like that I could not actually know the selection of cars before hand. For business I don't mind a random car, for fun, I want something specific.
2.0 Poor
Dec 31 2015
See above
Pros: Nothing. See previous comments for the entire story and my thoughts on this company and their vehicles.
10.0 Excellent
Jan 14 2016
Budget and Avis very helpful
Pros: I like that Budget and Avis make an effort to help out if you have a situation. They do not just blow you off, they want a happy customer. They are my first choice if I can get a decent rate from one of the online car search apps.
9.2 Excellent
Jan 19 2016
Good experience
Pros: Pickup and dropoff were quick and easy. Mazda 3 was excellent. Picking up in JAX and dropping in FLL was without any issues. Friendly personnel. Cost was exactly what I expected.
Cons: Found 2 empty water bottles from previous rental. Even tho there were "no smoking" stickers there was a faint smell of smoke from some bimbo who broke the rules.
4.8 Okay
Jan 24 2016
Cons: Long wait to pick up car. The car reeked of cigarette smoke.
Advantage
advantage
Car rental reviews:
Good (6.1, 19 reviews)
Car rental locations in Hilliard:
1 location
Advantage
Locations in Hilliard
JACKSONVILLE INTL AIRPORT
(800) 777-5500
  • 6.0
  • 6.1
  • 6.6
  • 5.4
  • 6.5
Recent reviews
2.8 Mediocre
Jun 17 2016
Cons: Service was sub par, the car received was dirty with mechanical problems. This will be the last time I rent a car from Advantage.
10.0 Excellent
Dec 1 2015
Excellent experience.
Pros: Gentleman working at Wally Park was outstanding!
2.0 Poor
Jan 1 2016
Cons: We arrive at airport car rental not on site. Called the number on hold for 25 minutes which was about 6:20 when answered phone and said they closed at 6. Therefore we didn't get the car. When making the reversation they should let you know what time they close. Poor communication.
10.0 Excellent
Jan 17 2016
Pros: Ease of use.
8.0 Good
Jan 18 2016
Pros: Friendly service. Reliable car. Good price.
Cons: Originally supplied a car with cigarette smoke in it. Then supplied another that was better. Upon online purchase of the rental, was not billed the additional $75 for two-city rental - would have preferred this up-front billing rather than the surprise at pickup.
2.0 Poor
Jan 26 2016
Beer cans in trunk
Pros: I picked up my car from advantage with no issues. That night me and my wife decided to go out to dinner and have a few drinks, when we got home and decided to load our suitcases into the trunk of the car, there were 5 OPEN beer cans in open view. That night I called advantage, only to speak to an answering service, no representatives past 5pm. Then that same day on the instrument panel the "Add air pressure" lights up, so I add air to the tire that it said "Right front". The very next day, "Add air pressure" lights up again, this time on the "Right rear", I add air again. The very next day after all that, the "Channel engine oil soon" lights up.in a nut shell, Advantage does not CLEAN OR SERVICE their vehicles at all. DO NOT RENT
Cons: The whole service was terrible, car was not serviced or cleaned before dispatching. If I could give an 0 rating I would.
6.8 Good
Feb 9 2016
Good bang for the buck.
Pros: Nice car. Nice people. Good gas mileage Great value. Will rent from them again.
Cons: No place to park. Car was not clean. No sign out front. Tank not full but was when I returned it.
10.0 Excellent
Apr 4 2016
Kia was very helpful
Pros: Car was very clean and new Service was fast Shuttle came quickly Price was very reasonable Great customer service
6.0 Okay
Apr 4 2016
You get what you pay for...which isn't much
Pros: The cost was considerably lower than other companies...but the hassle isn't worth it.
Cons: Needed a minivan for our family of 6. I reserved well in advance. They simply said "sorry...we have no minivans". When I ask how and why...I was told, "we oversold...and have none available." When I asked how could they rectify this situation...there was no response other then they could put me in a different vehicle...smaller and barely accomodating our kids and bags. We drove in a cramped SUV with a child virtually drowning in luggage in the back seat. Never again will I use this company. Simply mediocre.
5.6 Okay
Apr 17 2016
"Would you like a full tank for less"- SCAM in a b
Pros: The "come-on" price looked good. Real Price at check out? - not so much.
Cons: I'm not sure why I was shown a $237 price at first, then surprised when it was over $281 at check out. The only place I can see for the overage is in the offer to "fill the tank by the company". Their representative said, "We're a lot less than at the pump." That should have warned me. I last filled my Taurus in Oregon (a high gas price state), for $26.60. The added surprise cost from Advantage? - over $44. Last time I rented from Enterprise, their final price was understandable, reasonable, and I topped off the tank before returning the car for a LOT less than $44. I'll go back to them next time, and avoid Advantage. Also, the car had a huge scuff on the front left bumper and quarter panel. The rep acted surprised to see it, but I was in a hurry to get my elderly Mom at the airport, so I accepted it. Otherwise, the car was fine. The rental place was understaffed and folks waiting with me had complaints about their waits. A fellow waiting with me told me his first rental set off a tire warning light as he left to start his trip. He took it back, finding a nail it, and he told me the attendant said; "It'll be OK." After insisting, he was given a repaired tire. Sure, these are hear-say, but all in my one visit to Advantage? C'mon.
Hertz
hertz
Car rental reviews:
Okay (5.9, 11 reviews)
Car rental locations in Hilliard:
2 locations
Hertz
Locations in Hilliard
1511 Hwy 40 E
+1 912 576 9601
2400 Yankee Clipper Drive
+1 904 741 2151
  • 5.8
  • 5.6
  • 6.2
  • 5.8
  • 5.8
Recent reviews
3.2 Mediocre
Dec 3 2015
Cons: The car was not in the spot where the rep told me it was. I had to walk back into the airport in order to get another car which made me late for my appointment. I was also overcharged!!!! They also did not inform you that they put a hold on your card prior to you renting.
2.0 Poor
Dec 22 2015
Cons: lines were long, the manager was rude and spiteful and would do everything in her power not to rent the car by not accepting my debit card, or the credit card of a friend that was to rent the car with me.
9.2 Excellent
Dec 2 2015
Pros: Quick and easy return.
Cons: Trying to extend the rental period using the call center was painful. The heavy foreign accent was difficult to understand in addition to the poor phone connection. I asked to receive an email to confirm the extension. Never got one. The price jumped from $267 to over $1000 when I dropped car off. I had to go to terminal counter to correct the error. Not difficult, but inconvenient.
8.0 Good
Dec 24 2015
Pros: Everything fine. Quick pick up and drop off
2.0 Poor
Jan 4 2016
Worst customer service ever
Pros: Nothing
Cons: The 2 ladies behind the counter were absolutely useless. In addition to being charged too much, I was also told even though I had a reservation, they didn't have any cars at the time and didn't know when any would be ready. There was a wait list for cars like you would find at a restaurant. So I asked could she tell me how long it takes to turnaround( clean and get ready) a car once it came in, her reply was " that ain't in my job description, and proceeded to continue her conversation with the other worker behind the counter. I hope that these are 2 isolated poor employees and not the norm for Hertz.
2.0 Poor
Jan 9 2016
Returning was no better
Cons: The return guy did not care one thing about what I had to say. Charged me an extra day and I was on my way.
10.0 Excellent
Feb 7 2016
Great choices
Pros: Kayak gave me more choices in types of vehicles to rent and their prices per day. I've saved kayak to my favorites and will be using it in the future for my travel needs.
Cons: N/a
8.4 Excellent
Apr 2 2016
Pros: car was rented in Tampa.
Cons: car was rented in Tampa
6.0 Okay
Apr 8 2016
Pros: The car was fine and clean.
Cons: They had not taken care of tires. These were original and the vehicle had 47,000 miles on it. Tires should have been changed 10,000 miles ago. They were out of balance and out of round. The car thumped the entire trip.
10.0 Excellent
Apr 14 2016
Fast and Easy
Pros: Dropped the keys and contract off at the kiosk and walked 5 minutes to our flight. Dropped car off one day early and they actually discounted our charges for the full day. Very Happy!
Enterprise
enterprise
Car rental reviews:
Excellent (9.6, 4 reviews)
Car rental locations in Hilliard:
2 locations
Enterprise
Locations in Hilliard
2400 Yankee Clipper Dr
+1 904 741 6390
6550 Highway 40 East
+1 912 729 1883
  • 10.0
  • 10.0
  • 10.0
  • 8.0
  • 10.0
Recent reviews
10.0 Excellent
Aug 24 2016
Great!
Pros: The whole process was easy from start to finish
10.0 Excellent
Aug 29 2016
Pros: Quick pick and drop off. I as in and out in less than five minutes. Free upgrade because a car was available.
Cons: No mention of toll device or a list of places I might run into them. It occurred to me during my drive I had no cash. No way to mount my phone for Google maps. Do people really rent GPS?
8.4 Excellent
Aug 30 2016
Pros: rate beat all the others - ONLY if I were willing to drive to airport to pick up car.
Cons: had to drive 26 mi. one-way to airport to pick up car when there is an enterprise location 1 mi. from my home.
10.0 Excellent
Aug 31 2016
Enterprise the best
Pros: What a difference - Enterprise is now my 1st choice Courtesy - Professional - Value Love the treatment You actually feel like an appreciated customer Will use Enterprise again.
Avis
avis
Car rental reviews:
Good (7.9, 3 reviews)
Car rental locations in Hilliard:
1 location
Avis
Locations in Hilliard
2400 Yankee Clipper Drive
+1 904 741 2327
  • 8.0
  • 8.0
  • 8.0
  • 6.7
  • 8.7
Recent reviews
10.0 Excellent
Oct 18 2015
Pros: Upgraded to a minivan at no charge. Very friendly and helpful staff at the desk (David Fox).
Cons: Car was down to 3/4 of a tank.
8.0 Good
Feb 8 2016
Pros: Friendly staff. Location of car and ease of exiting property.
Cons: Confusion on fuel surcharge. Caused an issue when I returned the car in Tallahassee.
5.6 Okay
Jun 7 2016
Not enough options
Pros: The price was fair. The staff was fine. The car was clean.
Cons: I had to wait in line for 45 minutes before I was able to see an attendant (even though I had a reservations). That's the last thing you feel like doing after a long flight. I reserved a full size SUV, I requested something luxury and the ONLY full sized vehicle they had was a Toyota Sequoia. Next time I'll be renting a car with a company with more options for my to choose from.
Florida Van Rentals
flvanrental
Car rental locations in Hilliard:
1 location
Florida Van Rentals
Locations in Hilliard
2400 Yankee Clipper Dr
+1 407 438 8010
Sunnycars
sunnycars
Car rental locations in Hilliard:
1 location
Sunnycars
Locations in Hilliard
P.o Box 18384
99 travelers who rented a car in Hilliard gave the car agency they used an average rating of 6.4

Car Rental Locations in Hilliard

Hilliard
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