Pros: All went very smoothly, I have no negative comments. Car only had about 3000 miles and worked very well. Car was very clean when I picked it up.
May 24 2016
Make sure to check the gas tank right away...
Pros: The car was great. Clean, ran well.
Cons: Okay, so we were only shorted 1 gallon. Still. It put a sour taste in our mouths. When we picked up the car the agent asked us if we would like to upgrade from our current midsize car to one with air conditioning and cruise control. When we asked if our car didn't already have those amenities, we were told, "Well... it's a midsize." We declined the upgrade, got to our vehicle, and discovered that midsize cars do indeed have cruise and air. Poor class, Alamo.
Oct 13 2015
Pros: Easy, effortless and perfect!
Oct 20 2015
Counter had no clue what their inventory was
Pros: Clean, comfortable car.
Cons: We reserved an SUV, and arrived late at night. They said to take any SUV, but there were none on the lot so I went back to the desk. They said take one from National next door, so we went back out. No SUV's. They then said to take any car in the National Emerald row. There was one SUV there. The whole process took about twenty minutes, plus thirty in line to exit the lot.
Nov 29 2015
Pros: Lots of help with a one way rental on short notice when our airline stranded us.
Dec 7 2015
Pros: The entire experience was pleasant from the price, to rhe pick up to the drop off
Dec 7 2015
Cons: There were 10 people in line and it took almost 45 minutes to finally get checked out. (I did learn that there is an app that gets you immediately through the line. (I will try that next time)
Dec 15 2015
Pros: I loved being able to pick out my own car. Never had a Chrysler 200 before
Cons: I left a sub in the car and the attendant didn't let me know.
Dec 15 2015
Cons: My only issue with Alamo is the distance one has to walk (not under cover) in Kansas City after you drop off the car. They have a new area still under construction but it was a VERY LONG walk in the cold to reach the transfer area.
Dec 17 2015
Pros: Service great, not crazy about the Chysler. Would prefer the Corolla next time or another more user-friendly model.
Pros: The car...the price was exactly on the money. No surprises!
Cons: The fact I returned the car a day early and they said I could not get a price adjustment because I booked through a third party
Sep 17 2016
The rental price online should reflect to include
Pros: The Ford Fusion hybrid rode nicely. I inadvertently booked a car in the wrong city. Staff corrected my error and was able to get me a car in a couple of minutes.
Cons: Friendly but Slow service on return of rental car. Sticker shock on rental price. The rental rate did not include taxes online. I got sticker shock when picking up the car.
Sep 19 2016
Bad vehicle condition.
Pros: rode nice, comfortable, plenty of room
Cons: No line at pick-up for those who had reservations. Long wait. Vehicle was very dirty inside. Windshield very dirty inside. Needed tires they where almost bald in front and oil change light kept coming on.