Pros: Location was near where we were staying so walking over was very convenient. We were upgraded to a 7-seater for free which was a big plus. The car itself only had 3500km on it so pretty much driving a new car. Needed to extend the rental an additional day and had zero problems doing it over the phone.
Cons: I returned the car on a Sunday when they were closed and instructions on how to do that weren't great. Also, there's limited spaces available to drop off the car but I got lucky and grabbed the last one. It would have been great to get some more directions on how to return the car and what happens if there's no spaces available in the parking garage.