Pros: Easy rental experience. Quick pickup and return.
Cons: I didn't like that the agent didn't know anything about the extra insurance protection I paid $18.00 for and kept attempting to get me to get the Alamo/National insurance.
Feb 20 2016
Great day trip
Pros: I requested a small standard - like Toyota Corolla. I got a jeep suv which was great and very comfortable! Friendly service at pickup and drop off. Car was super clean. It was a great quick rental for a day trip between work meetings and flying home.
Cons: I wish is wasn't so much higher to drop off at another airport, especially since they're only an hour apart. Would be nice is satellite radio was included instead of $5 extra, just felt like another fee.
Feb 22 2016
Pros: Super friendly gal at the counter. Drop off was fast and easy
Cons: They closed at 7 pm and didn't open until 9 the next morning. I wanted to drop off car later in the evening, and didn't know it closed so early.
Mar 26 2016
Pros: Nice clean car
Cons: No instruction book. Insurance doubled the rate
Apr 15 2016
Cons: We arrived in Augusa, on the way to a wake and Alamo didn't have a car available although we had made a reservation. We ended up renting a car from Hertz at five times the price of Alamo since we had to pay the "walk up" price.
May 2 2016
Excellent customer service by Alamo counter agent
Pros: Thw genuine & friendly counter service.
May 10 2016
Cons: Terrible customer service . After my reservation, i went to the counter to pick up and they did not have cat for me . Sochad to switch to hertz. Will never rent from this company anymore.
Jun 12 2016
Vehicle was dirty inside
Pros: Pick up and drop off was a breeze. Staff was really friendly.
Cons: Noticed dried food stuck to center divider console. Back door on vehicle didn't open.
Aug 7 2016
Sep 21 2016
Pros: Fair price for a one-way, fast dropoff and pickup
Cons: Stained seat, heavily air-freshnered to get out previous scent, charged through the nose for gasoline when no gas station in the area had any gasoline due to the shortage