Alamo at Maui's OGG is better than some of their c
Pros: Short lines, friendly service, enormous clean bathrooms in convenient spots.
Cons: No complaints whatsoever.
Nov 2 2015
Fastest pick up and drop off
Pros: Less than 5 min to drive off with the car and drop it off. That was cool.
Nov 2 2015
I always book with Alamo
Pros: Service with a smile. Friendly shuttle drivers as well. Good value for the price.
Nov 16 2015
Pros: Fast and fro service!
Nov 19 2015
Pros: service was first rate
Dec 6 2015
Terrible customer service
Cons: Had mechanical issues beyond my control and was told it would cost me $50 to have someone assist us. We were stranded in the hotel and had to make other accommodations to make our reservation on our last night in Maui. Car proceeded to act up and not want to start, ended up limpinge car in and when dropped it off the car didn't start for the attendant. Told him the story and needless to say I'm finished with alamo car rental services.
Dec 7 2015
Nissan Versa Thanksgiving day
Pros: 5 mins with the man behind the desk and 1 minute in the parking lot and we were out of Alamo. The fastest, easiest process and on a holiday. 4 days for under $100. Need to download an app to connect your phone to the car which was very faulty but that was all Nissan. Alamo was great.
Dec 9 2015
Pros: service was great - quick and courteous. The people were friendly and the car was really great. Got a great price for the rental. very happy
Cons: my own car has a back up camera and I really missed not having it on the rental car. I would look for this in future
Dec 15 2015
Best car rental ever!
Pros: Short and sweet; no fuss, no problems Just what I needed to make my layover a pleasurable experience. Thanks for providing excellent service!
Dec 31 2015
Pros: Very nice car. Super clean. Good experience.
Cons: The gas was not totally full and ive put it full at the end. But it was cheap so its not a big deal.
Cons: waited about 30 minuts for the bus at airport with quite a few other people, then as we got to the rental car place, it was extremely disorganized. They didn't have cars available, putting people in any car they could find, not what any of us had asked for. mine was an upgrade so that was okay, but the pick up process took about 90 minutes! not good!!
Sep 25 2016
Overall it was a good rental for what we paid.
Pros: Very nice van. Clean, modern, ran good for the most part. Pick up, drop off, & shuttle was fairly easy & quick. One of the best priced car rentals on Maui.
Cons: The van started to overheat & the A/C stopped working. We had to add water to the radiator. After adding water it didn't overheat anymore and the A/C worked again. However, fluids should have been checked & topped off before we took possession.
Sep 30 2016
No answer from tollgree number
Cons: Got to the Kahului airport and could not find the car rental counter. Called the toll free number, lots if options, tried multiple but noone to talk to - only recorded messages. Had to taje a $80 cab to the hotel and have the hotel call next day to get my car.
Awful experience. Will never rent with this company.
Pros: I made a mistakes with my rental. I thought I was renting from the airport but it was the one in town that I made the reservation. They let me know the issue and then gave me a free shuttle to their other location. The staff was great and I have no complaints! Thank you Enterprise!