Cons: The car originally rented was for off sight but when getting to the airport they were closed and to switch to a different agency.
Oct 10 2016
Cons: When I landed I went to Avis counter and found out that my reservation was at a different location in the city and that they were closed at that time (on Sunday) They offered me a car there but it was three times the price that I reserved it. They took me to Payless and I got a car there. It was still higher priced than I agreed to. Not real happy with the response as they should have honored my original price through Kayak.
Pros: Allen was very friendly and efficient. The car was nice and rode and drove well. The whole process went smoothly and it was a great value. Their location is very convenient to our office. We will use them again when we need to rent a car.
Cons: The only complaint is that the inside of the front and back windows needed to be cleaned. There was an oily film on them that made it hard to see and we had to clean them ourselves. That is something they need to check and address for safety if not convenience of their customers in the future.