Pros: I have rented from Budget about 5 times in the last few years. This rental was smooth and easy, like all other times. Cost at the end was exactly what I expected from the beginning. Check in/check out was smooth and timely. Car ran very well and was a pleasant driving experience. Staff is always courteous and helpful.
Pros: People were pleasant, but apparently not on top of the business.
Cons: Building has no signage, and it's a small rural airport with multiple buildings. Car hadn't been checked in from previous rental. Trash and previous rental contract still in car. Trunk was filthy. Made it 40 miles before low tire pressure light came on. Obviously not a well run franchise.