Cons: I had requested a mini van for a long road trip...when I went to pick up the van , the only one with low miles also had a DVD system which I did not want or need...but I had to take it as all the other ones had 30K plus miles on them. I asked to not be charged the extra amount for the DVD system and was told that was not possible...which I think is really bad custormer service and a way for them to get more money out of me.
Jul 4 2016
Cons: They didn't have the car. Had to wait 5 hours before I could get it
May 24 2017
Cons: The vehicle had not been cleaned and smelled like smoke. There was so much dirt and grime on the inside of the windsheild that I had to stop and clean it before I felt safe driving it as the dirt obscured my view. The outside looked as though it had not been washed in weeks. I was very disappointed. Not worth the money I paid at all.
May 30 2017
Pros: upon returning vehicle, simple and quick process
Cons: when I went to pick up vehicle, it was not ready and I had to wait over 30 minutes.