Pros: I really like the location of this pick-up/delivery site; the staff are efficient and unflappable.
Cons: Avis prices have gone up and are not as competitive as I recall from last year. I have to weigh the convenience of easy pick up and delivery against cost of renting from airport competitor. Not crazy about the Kia Sol. Light and boxy. Didn't handle wind and traffic gusts well. Very small gas tank. It otherwise drove nicely.
Apr 8 2016
Pros: Overall great experience.
May 3 2016
Was not even open
Cons: We arrived at the lot, to find it closed. We were unable to contact anyone regarding being able to get a car from Avis.
Sep 21 2016
Pros: Drop off and pick up were as expected.
Cons: One tire was low on air. Had to go back to rental to get it filled. Not a big problem but I would have thought they would check before renting
Oct 18 2016
Very Easy - All the Way!
Pros: We rented in Tallahassee - and we trying to figure out how to get over to the car rental place - when my husband called Avis and they were there promptly to pick us up at out hotel. Super nice guy, too. Check-in process was easy and they gave us choice of two cars - my husband asked about a third one he had seen in the parking lot. Boom! We were out of there in a Jetta and really enjoyed the driving experience. As far as bringing it back to Tampa - just drive right on in and collect your belongings. They had personnel standing ready to greet us. Overall, great customer service and great price.
Cons: it cost a lot of money and when I went to drop off the car no one was even in the office. I had to call customer service and ask what to do after waiting 20 minutes for the office person to return - I ended up leaving the keys and a note. Wierd!