Enterprise has been stellar to me to this point...
Pros: That I SEEMED to be able to get a good rental of a good vehicle for a good price from ANC...
Cons: The nasty surprise occurred when the nice Enterprise agent at ANC told me that my vehicle was not available at ANC as I understood. It was at an off-airport location that would've required a VERY long walk or a taxi ride. And then to return the vehicle to ANC would've required an extra $50. charge to drive the car back to its off-airport location. That was totally untenable for me, so I cancelled the reservation and made a very reasonable substitution down the way with National... Thanks
Dr. Sam Williams
Sep 14 2016
Pros: Customer support at branches was great!
Cons: There was some food dropped in between seat and shifter. Sorry we didn't grab it either.