Cons: Downgraded to a smaller car. Literally take it or leave it. All other companies sold out. Car was dirty, smelled of smoke, and scratched all over. Absolutely horrible customer service and will never use dollar rent a car KC again.
Oct 26 2015
Dollar is cheap, but at what cost?
Cons: Hidden fees. The insurance and "courtesy fees" resulted in a final price that was DOUBLE the estimate.
Despite the fact that you can make reservations for the early morning hours, they close at midnight.
Jul 24 2016
Huge fees in ksc
Pros: Easy rental through kayak. Car was clean but cheap model.
Cons: Huge fees in Kansas City.
Sep 5 2016
Pros: Fast in and out
Sep 13 2016
Cons: Waited 45 minutes at counter car was dirty. Car broke down
Sep 15 2016
Cons: The economy car I was given did not have room for more than two suitcases, the driver seat only had forward and backward adjustment not up and down.The exterior mirrors could not be adjusted from the driver seat. I asked to exchange the car for something better,, but all they had was a manual transmission. I had to go to another agency and pay a higher price because I had not ordered ahead of time. Horrible experience.
Oct 3 2016
Cons: The wait to get the car was over an hour at the rental counter. There was a really long line around 1145 and it took until after 1am to get the car. Everyone was a little frustrated.
Oct 12 2016
Solid. I'll rent with them again.
Pros: They didn't press me on insurance.
Cons: The guy at the check-out gate was a jerk.
Oct 19 2016
Pros: There wasn't a line. The drop off crew went out of there way to help me find an item left in the car.