Cons: The representative at the desk try to charge me more than the original price on my reservation
TWO times and only when his "manager" came he let me pay the price I should have paid an hour before!!!
Jun 30 2016
Cons: The location was odd, the street address wasn't viewable from the road, to the point that a description would have been appropriate.
The representative was pleasant, but I was in a hurry, and her needing to hunt and peck on the keyboard wasn't appreciated, someone with basic typing skills should be there.
Jul 22 2016
Pros: Very happy with service, some people were impatient with there turn. Felt crowded at counter, but i was helped,none the less. Driving the vrental was good overall
Cons: Others crowding my transaction
Jul 24 2016
No cars available
Cons: We arrived at LAS and found our budget rental reservation, that was made through Kayak, was not at the airport location. The Budget at the airport location refused to honor our reservation. We ended up renting another car from Payless for twice the cost as our original reservation which was the best do we could find at that late date. There was nothing on our reservation the indicated that the address for the rental pick up was not the airport location.
Jul 30 2016
Pros: The staff at the Budget rental car in North Las Vegas were extremely nice and helpful.
Cons: I reserved the rental through kayak, I'm almost positive that I put in the airports as the pick-up/drop-off but both locations were far from the airports. Costing me $50 uber rides each time. When I tried to pick my my car in Las Vegas, they didn't have one available, and at first tried to offer me a minivan even though I requested a compact car. When I finally said fine, they realized that the minivan needed preventative maintence and couldn't be rented. They had to call around and finally found a Camry at a hotel back downtown. A Budget worker drove me the 30 minutes back toward where I had just come from to pick up the car. He was helpful and kind despite all the problems.
Jul 30 2016
Cons: Couldn't take vehicle out of 4 states, Nevada, California, Arizona and Utah. Wanted to visit Yellowstone Park, but it was out of bounds. Had to rent a 2nd vehicle from Hertz. Overheard another with same issue. Didn't see it posted anywhere, until went to pick up vehicle.
Aug 6 2016
Pros: The value
Cons: Having to spend $80 to get to the location to pick up the car. If I would have known where I had to go to get the car I might have changed my mind. You really should let people know where to pick up location is before they commit.
Pros: The lady at the office was very nice and personable. Very busy for this office but was only 1 of a few that were open on Sundays.
Cons: Number of cars that were reserved wasn't more than what was on hand. Almost received a smaller car than I reserved but they found another car but I had to wait for it to be cleaned.
Jul 22 2016
Reservation is worthless
Pros: Car didn't break down?
Cons: Reserved car was not available at pick up....in fact no car was available. Pick up took over three hours and final car two classes below what I reserved two months prior to the trip. Hertz was mostly unapologetic and rude.
Jul 25 2016
Didn't have a car for me!
Cons: Said they would call me when a car was available. One week later and still no call!
Aug 3 2016
We did rent a car ,they could not find our our reservation in you system so we went with somelse
Aug 4 2016
Cons: accused of smoking in car. used bits of dust and lint as proof. attended Cigar and pipe Tradeshow. smoke smell was on my clothes.