Pros: Great new car, quick drop off, straightforward and hassle free. They charged me the amount quoted online exactly, to the penny.
Cons: The pickup location was hard to find. It was in the back of a building that used to house the Hertz office in the front, which meant that when I got there it looked like the Hertz office was abandoned and no longer there. It took a while to figure out that it had moved to the back; there were no signs or anything.
Apr 5 2016
Agent was very helpful.
Pros: The speed of the transaction.....easy pickup and drop-off
May 1 2016
Pros: everything else was perfect, car ran great, and got us to our 3500 mile destination safely.
Cons: the website does not have accurate rental store availability times, and there was a bit of confusion on the date of pick up.
May 29 2016
Cons: They didn't have Inventory at the specific rental site. They tried to send me to a different site despite double the price. During this whole time, their website was still showing availability at the advertised lower price. Attempts to resolve the issue thorough speaking to a manager were met with unreturned phone calls.
Sep 11 2016
Pros: Staff was polite and accommodating
Cons: No after hour drop off.
Location is not very convenient to reach with public transportation
Prepaid reservation ended up costing $30, 22% extra
Pros: I was nervous and a bit scared about renting a car for a first time, and Larry was very even toned with my Q 's
Cons: Emphasis places on 'taking the $from my credit ,card for my i, insurance deductable, even if i,was hit by someone else,'
& the lack of attention given to showing me instrument control inside car,
Sep 19 2016
Best experience with any rental car(truck) agency
Pros: Great associates,
2nd easiest to get to.
Cons: No step to get into the biggest, baddest, and coolest truck I've ever driven(although that was half the fun during the weekend for my 5 & 1/2 year old).