Mumford Car Rentals

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Mumford car rental reviews and directory

Thrifty
thrifty
Car rental reviews:
Okay (5.3, 4 reviews)
Car rental locations in Mumford:
1 location
Thrifty
Locations in Mumford
1135 Brooks Avenue
+1 585 235 2443
  • 5.5
  • 5.5
  • 5.0
  • 5.5
  • 5.0
Recent reviews
2.0 Poor
Nov 4 2015
Cons: Only when I went to pick up the car was I informed that my Visa debit card would not be accepted as payment. I've used at other rental places before with NO issue. Had to cancel my whole trip! Will never use or recommend thrifty.
8.4 Excellent
Oct 15 2015
Cons: I thought it was a little confusing when I arrived at the airport, and Thrifty wasn't located with the rest of the rental car companies for pick-up. I wasn't sure where to go and didn't see any signage around the baggage claim area for Thrifty. I ended up having to call the location and ask where I needed to go. She explained to me which door to walk out and where to stand for a van to pick me up. I walked outside and still wasn't sure where to stand, as there wasn't Thrifty signage. I called again and she assured me I was in the right spot. The van arrived within a few minutes, and the driver was super friendly (male, can't remember his name). The same driver took me back to the airport when I dropped off the car as well. Everything was great, except I would recommend somehow telling people where to go to wait for the Thrifty shuttle around the baggage claim area. It would have been a short walk, but I had a suitcase to carry as well and was in a time crunch. Overall good experience though, and thank you to the friendly driver who transported me to and from the airport building!
8.8 Excellent
Oct 20 2015
Pros: Andrew at ROC was very accommodating.
2.0 Poor
Oct 21 2015
No record of reservation
Pros: Nothing
Cons: I made my reservations the day before. I waited at the airport 30 minutes for a shuttle. I call Thrifty. They has no record of my reservation and could look it up with my confirmation number. I call corporate and they kept forwarding my call back to the local office. They said there was nothing they could do. They wouldn't even offer to rent me a car then hang up. I called back 13 times and they never picked the phone up. They were incredible rude. I had to rent a car from budget and they were 3 time the price. I feel like you guys owe me the difference. I've never been do disappointed in a rental car company.
Hertz
hertz
Car rental reviews:
Okay (4.5, 3 reviews)
Car rental locations in Mumford:
1 location
Hertz
Locations in Mumford
15 Elmgrove Park
+1 585 426 2440
  • 4.7
  • 5.3
  • 5.3
  • 4.0
  • 3.3
Recent reviews
6.4 Good
Apr 3 2016
Pros: Very quick
Cons: Nothing wrong.
2.4 Mediocre
May 9 2016
Smelly, Rough ride, EXTREMELY Disappointed
Cons: The smell of the car was intoxicating. It smelled liked cigarette butts were attempted to be covered up by febreze. Additionally, the engine was so loud, I could hardly hear anything.
4.8 Okay
Jul 8 2016
Outrageous additional charges
Pros: Clean vehicle, friendly staff at pickup.
Cons: I made a reservation for a pick up in Rochester and a drop off at JFK. I called to apply my AMEX certificate, and Hertz gave me a new confirmation number, but they didn't say anything else changed. My original reservation was for about $420 for 4 days, or just over $100 per day. When I went to pick up the vehicle, I was offered a "sale" on an upgrade of $30 per day, which I took. Then when I went to drop off the vehicle, they claimed that the cost would be higher due to a drop off at a different location than the pic k up, even though that's what I was quoted and reserved. I ended up paying $650 for 3 days! That's more than double the daily rate I was quoted!! I let Hertz know of my frustration, and they said "As a goodwill gesture, we will remove the upgrade charges on this rental," which was a mere $30 per day. I gave them the opportunity to honor my original quote, and they still overcharged me by double and called it a "goodwill gesture." There are plenty of rental car agencies out there. Pick a different one.
Enterprise
enterprise
Car rental reviews:
Good (8.0, 1 reviews)
Car rental locations in Mumford:
2 locations
Enterprise
Locations in Mumford
1200 Brooks Ave- Roch. Airport
+1 585 235 1449
4111 W Henrietta Rd
+1 585 359 3500
  • 8.0
  • 8.0
  • 8.0
  • 8.0
  • 8.0
Recent reviews
8.0 Good
Jul 26 2016
Pros: The service. Was excellent.
Cons: Everything was good.
Alamo
alamo
Car rental locations in Mumford:
1 location
Alamo
Locations in Mumford
1200 Brooks Ave
5852358000
Avis
avis
Car rental locations in Mumford:
1 location
Avis
Locations in Mumford
10 Miracle Mile
+1 585 427 8170
Budget
budget
Car rental locations in Mumford:
1 location
Budget
Locations in Mumford
10 Miracle Mile
+1 585 424 2858
National
national
Car rental locations in Mumford:
1 location
National
Locations in Mumford
1200 Brooks Ave- Roch. Airport
+1 585 235 8000
8 travelers who rented a car in Mumford gave the car agency they used an average rating of 5.3

Car Rental Locations in Mumford

Mumford
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