Pros: Booked it all online. At the airport showed my I.D. and with a few initials I was done. There were no hidden fees. Everything that I knew I was paying was online.
No waiting in line and figuring out what the extra fees were going to cost me. Quick response time. Not to mention what a great rate I got. It was a nice, clean, newer Nissan.
Nov 3 2015
Pros: car was great thrifty was great
Cons: I was not happy that the insurance i purchased through your site was third party. Didnt realize that when I booked assumed it was through the car agency. I felt under insured
Dec 6 2015
Pros: Staff was very friendly and helpful the whole time from check in to check out.
Cons: Nothing to complain about. Great customer service.
Dec 23 2015
Pros: Fast check in. Vehicle was in good condition.
Dec 31 2015
Car not ready, not exactly what we rented
Pros: Subaru Forester worked out ok
Cons: SUV was not available on time as rented. Had to wait a while to get a car....and ended up with a Subaru Forester. Car was fine, just not very clean in side.
Jan 5 2016
Cons: They didn't hold my reservation. I wanted a full size all they had left was a compact or minivan. The ONE person working was very rude and I ended up not even wanting to give them my business. I've never been so frustrated just trying to get a car.
Jan 17 2016
Thrifty rocked our request in Sandpoint Idaho!
Pros: I was going to visit my sister in Sandpoint Idaho which is about 65 miles south of the Canadian border. I wasn't sure if I had reserved a 4-wheel or AWD car so I called and was assisted by a great guy who assured me he would have such a vehicle available for me and gave me a wonderful rate. He told me that he would not be working at the time I was to arrive and made a note in the file that the rate would stand. Thrifty really impressed me!
Cons: There isn't anything I didn't like. The car was great, the price was comparable and they delivered.
Apr 18 2016
Easy and Inexpensive
Pros: Convenient easy pick up and drop off. Friendly Staff. And inexpensive! What more can you want?
May 3 2016
Pros: Friendly, prompt, clean car
May 3 2016
Pros: Everything was as quoted. They did not push the insurance once I said "no".
Pros: Easy to obtain the car and leave the airport. Very helpful and friendly staff at Alamo. I would rent from this company again.
Aug 29 2016
Sep 10 2016
Pros: Nice car for a great price
Sep 26 2016
Cons: Car windows were dirty on the outside and the inside. Had to stop and purchase window cleaner and paper towels to clean all the windows.
Oct 3 2016
Cons: Car could have been cleaner check in counter was slow
Oct 8 2016
Pros: always a great deal with Alamo and clean, comfortable vehicles.
Oct 14 2016
Best car rental experience ever
Pros: I seriously have never had a better car rental experience. Quick check out at counter, amazing friendly service at both counter and at lot. it was pouring and when the Alamo/National attendant saw me get out of the car he came over to make sure everything was ok--unprecedented.
Oct 18 2016
Service was good; car was fair.
Cons: Ford hatchback was a compact. They called it a midsize. Nice try!
Rental car Ford Fusion 2017. Great vehicle for 4 p
Pros: Great trunk lots of leg room in back seat
Easy to drive - Great ride on the road
Great on fuel - high miles per gallon
Would rent again or even buy later
Cons: All possible things were very clean and nice!
The rental people in Spokane were very helpful even by calling me the day before to confirm my rental! The only thing that went wrong was not being able to pick up the vehicle at the airport! The Rep at the pickup location was there waiting for my arrival! He made sure there were no surprises thx
Oct 11 2016
Cons: I went on Kayak and typed GEG (Spokane airport) as pickup and drop off location. I reserved the vehicle at a total cost of $224 for the week. When I arrived, there was no record of my reservation. When I presented my paperwork it turned out to be a downtown location 25 miles away. Off airport rentals are prohibited from shuttling to and from the airport, the option being to rent at the airport for $345.
I am unlikely to use Kayak again!
Sep 4 2016
Last minute fiasco
Cons: I made the mistake of not renting at the Airport location. The offisite location did not have the premium car I requested. The airport location did not have a car. I had to get transportation to the offsite location to pick up and transportation back to the airport after drop off. The car had a slow leak in the front tire which added stress to the entire trip. My friends rented an SUV from a different company at the airport for the same time period for $100.00 less then the full size car I was switched to. The care was too small to hold our luggage and family. Some had to ride with our friends. Thank goodness they were there.
Sep 26 2016
Pros: Price, agents, vehicle, ease of rental process.
Pros: We got an excellent deal on our rental from Avis in Spokane Airport. The SUV had only 6000 miles and was a great vehicle for our trip. I would definitely book with Avis again. There was no hassle whatsoever when we returned the vehicle.
Pros: I was only charged for 1 day, which was correct.
Cons: That they didn't default to charging me for 2 days. It was inconvenient to have to go in and get the paperwork updated. Would have rather they did it right in the first place and we could have just dropped off the keys.