Pros: Vehicle was excellent. Received an appreciated discount because vehicle was not washed or vacuumed.
Cons: Long wait to get car.
Aug 28 2016
Personnel at the Hertz car rental in Ventura no so
Pros: Just to be clear, the ratings above aren't on the wonderful car we rented while in Colorado but on the personnel at the Ventura Hertz car rental agency when returning the car.
Cons: When it was time to return the rental car to the local Ventura Hertz Company, we filled the tank first and the gauge indicated that the tank was full.
The counter person looked over the car for any damage (didn't find any) and then said we didn't return the car with a full tank. I showed her our gas receipt and she still doubted us. We felt as if she thought we were lying! Very uncomfortable and, of course, the more one tries to convince someone of their innocence, the more that someone doubts. Other than that, Hertz did good by us because of Kayak.com