Pros: I had a reservation which was made online. Taxied over to the local office, 13 euros. Just to be told there was no rental available. They the asked me to wait for one hour to see if they would be able to accomadate the reservation. So after 90 mins and 13 euro taxi ride, no rental.
Please don’t make reservations when you are not able to fulfill. They offered no solution and were of no help. I am a long time kayak and Avis customer that will give my business elswhere.