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Portola Car Rentals

Pick-up
Noon
Drop-off
Noon
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Portola car rental reviews and directory

Hertz
hertz
Car rental reviews:
Poor (2.0, 2 reviews)
Car rental locations in Portola:
7 locations
Hertz
Locations in Portola
10065 Donner Pass Rd
5305509191
10266 Truckee Ap Rd
345 North Virginia Street
+1 775 786 2527
407 N. Virginia St.
7753257593
471-800 Johnstonville Drive
5302575597
702-400 Johnstonville Road
+1 530 257 7230
755 Alexander Street
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Poor
Dec 13 2015
Cons: Upon picking up my rental from the canyon country, CA location- I was informed my rental had not been cleaned and was offered a car wash voucher to take care of it myself. I declined; seeing j was simply renting the car to get back home in the Lake Tahoe area. Driving the vehicle- no problems, didn't eat or drink in the car and am not a smoker. I simply wanted to get home. I returned the vehicle to the Harrahs casino location, left the keys in the drop box and called the original canyon country location to confirm I had dropped the keys properly (I did not feel comfortable simply leaving car/keys without checking out with the attendant). The following day my bank acct states I had been over charged by hertz- I contacted customer care and told them the situation and she informed me I had been charged for cleaning- I immediately contact the canyon country location and asked them to contact the harrshs casino location to confirm with them that I was not responsible for the unkept nature of the car- I had picked it up in canyon country with no cleaning been done prior to me renting the car. The gentlemen (Sam) at the canyon country office has attempted to contact the harrshs location for two days, along with myself trying to contact them- they are not answering any phone lines. I will continue to attempt to resolve this- and I will never rent from hertz again- seeing How impossible this whole situation has become. How unprofessional the harrshs casino location has been is something I've never experienced with any business. Please resolve this issue. I'm exhausted attempting to fix your companies lack of communication between branches
2.0 Poor
Jul 11 2016
Horrible experience with Hertz
Pros: Nothing
Cons: Booked the car, got to Hertz rental at the Truckee airport and the guys said they were out of cars because of the airshow. I asked them if they planned ahead and brought in more cars knowing the airshow was happening, they replied no. Idiots. They said they would call me that afternoon or the next morning when they got some more cars. The next morning I called and left messages and never heard from them at all for the three days I was there. I ended up walking and taking the bus instead. What a bunch of slacker idiots they have working there!!!
Enterprise
enterprise
Car rental locations in Portola:
3 locations
Enterprise
Locations in Portola
11375 B Deerfield Drive
+1 530 550 1550
407 N Virginia St
+1 775 322 4755
809 W 4th St
+1 775 328 1671
2 travelers who rented a car in Portola gave the car agency they used an average rating of 2.0

Car Rental Locations in Portola

Portola
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