Cons: They asked me if I wanted a bigger and nicer car for a few extra dollars a day and I said no because I don't like to drive big cars and I don't know anything about cars so I really don't care. I saw later on the receipt that they did give me the bigger car and charged me for it. And the car smelt like spoiled milk for the entire 2 days. Grosse.
Oct 17 2015
Pros: Great Customer Service. Will go back.
Jul 16 2016
Cons: Everything was pretty good.
Jul 27 2016
Pros: i booked it through Kayak and requested to pick up and drop off at the Calgary airport. but when i arrived there i found out that the reservation was made at an other location which was far away from the airport by mistake. I panicked, but they fixed it, they didnt have the car i ordered so they gave me a upgrade for free. cant complain at all. I will only rent it from them .
Sep 6 2016
Pros: The Rental was ready and the staff were courteous.
Cons: Car was dirty on the inside and out. It was rinsed off but not washed.
They did not have a Premium car which I reserved and got a full size instead.
Feb 15 2016
Cons: Very good
Sep 20 2016
It was a well balanced rental experience
Pros: Customer service was very good. Drop off service was really convenient.
Cons: Selection of car was very basic. Gas tank was not full when picked up the car. Associate gave me unlimited mileage so worked out well.
Sep 20 2016
Pros: Quick service, nice car. Great value for money.
Sep 21 2016
Pros: The staff was very friendly and pleasant.
Cons: That we didn't get the size of vehicle we had requested. The staff did explain it was because of hail storm a few weeks earlier in Calgary. Being that we had reservations from the beginning of the month of August, they should had been able to get us the vehicle we wanted. If they knew they wouldn't have that car we should have received an email advising us of the problem.
Cons: I reserved a car I thought was at/near the airport. When I went to the Budget counter I found out the Budget location you gave me was almost 20 miles away. I ended up renting a car at the airport for twice as much as I was expecting. Thanks a lot.
Cons: Pick up and drop off weren't at airport, which is what I searched for. There were fees attached, removed, discounted, applied. The whole thing was shady and never resembled the quote I reserved the car for.