Pros: The rates were awesome and the car was immaculate!!
Cons: Thought the second bus to get there and back from the other rental car location would be a pain but it went pretty smooth! Might need more people at check in to help eleviate the wait to pick up the car next time.
Dec 3 2015
Pros: The person checking us out was very friendly and helpful.
Cons: The car was older and had a lot of miles on it thus having some wear and tear in the interior and exterior.
Mar 3 2016
Kayak car rental in Vegas
Pros: The manager gave me a full size SUV for $15 per day more.
Cons: I was told Kayak sent the wrong information and I was going to get a compact SUV when I had purchased an Equinox or similar type vehicle. FOX said they no longer carry that and that I would have to pay more for a larger vehicle. I complained and got the manager.
Apr 27 2016
Pros: We got what we reserved Ford Mustang convertible and for cheaper then the rest! At first we thought it would be inconvenient because the rental agency was not located on site with the rest of the airport rentals but they bus you to their location which is closer to the strip and shorter lines! Plus it made the uber back to our hotel cheaper then from the airport! I'm sure they run shuttles back and forth all day for those who fly directly out after rental.
Oct 14 2015
Pros: The car drove nice.
Cons: Wait to get a car was an hour. The customer service was horrible. Very disorganized car rental place that is not worth the trip. Stay away!
Oct 18 2015
Cons: First when we arrived to get the minivan they only had one left of which they we using to unload bags of asphalt patch for their parking area. They had patches going on within wp-content feet of the minivan and had them lit on fire to soften them it up. They said we could have that one as soon as they were done. I said we do not want it. So they gave us a Ford Expedition. Much bigger but harder for my parents to get in out of as they getting up there in years. This vehicle on the inside was disgustingly dirty with stains everywhere. Got in the truck and the gas was not full. They had me pull around to a pick up truck with a fuel tank on the back and a guy filled it up as it only showed a little over 3/4 full, the gas Guage did not move. So that was not working well. The back lift gate seemed to have a problem staying in the locked position as well all during our trip. A few runs to the Las Vegas Strip and three days into our vacation a random driver on the road had the courtesy 5o flag us on the road to let us know our left rear brake light was not working. This was not a pleasant experience in any way.
Oct 18 2015
Cons: Very slow service. Completely understaffed. Be sure to leave plenty of time to get through the rental and get to airport. We left two hours before our flight and made it right when they started boarding (we ran to the gate too). Spend the extra money and find another rental.
Oct 19 2015
Rent somewhere else... Not worth it
Cons: The inside car was very stained, no customer service.
Oct 19 2015
Cons: Picking up my vehicle took almost 2 hours.
Oct 19 2015
Way too long to get the car and when I asked why t
Pros: price was not that bad
Cons: car had over 65,000 miles and was dirty. check in was the worst I have every experienced, you have to take 2 buses to get the car and they actually charge you on the rental bill for taking them
Pros: Easy pick up. Location close to me. Pricing good.
Cons: At drop off, told no courtesy late time. Found out later it is 29 minutes. Also told that I picked up car at 4PM as per contract. That time was the original reservation time I signed up for. I never got to the location until 4:20PM. I returned the car right around 4:50PM. Timing was so close that I cannot say if I returned within the 29 minutes or not. I was told the late fee was $31.50 per hour. Since renting the car another day was $31, I elected to take the car out another day. I may have brought the car back late but it seems I was still screwed over by the service person's lack of knowledge or lying to me.