Pros: The serviceminded guy who helped us change our drop of station. We were not that pleased with the woman who helped us when we picked our car up, she was almost rude but we overcame that since the man was so mutch better to us.
We're also very pleased with the price.
Nov 17 2015
Poor customer service
Pros: Car was clean
Cons: Tank not full when received at northright scottsdale location. About an 1/8 tank shy of full but had just pulled out of parking lot and didn't want to go back because woman rental agent had been abrupt, rude, never smiled; poor customer service. Also my reserved rate of $174.25 was not honored. I was charged approx. $65 more for the base rate plus an additional $200 hold.