Pros: Front and sides had all kind of dings and scratches
Oct 20 2015
fast and efficient
Pros: The service was no nonsense, but friendly
Oct 20 2015
Check the Mileage
Pros: I rented a 2015 Toyota Camry. The car that I was originally assigned had 47,000 miles on it and had scratches on many areas. I went back into the office and asked for another since I saw a few other Camrys out there. They were happy to oblige and I got one that was almost new with 4000 miles on it.
I always thought that rental car companies sold their cars before they had 47,000 miles...guess not.
Nov 22 2015
Pros: great customer service
Jan 7 2016
Pros: When I made the reservation it was for a compact car and specifically listed a ford focus or similar. When I got to the the thrifty rental counter in Cincinnati the employee said that they had me reserved for a ford fiesta which is not similar to a ford focus. He proceeded to tell me that when you rent on sites like kayak its not always what you get. I requested a bigger vehicle and he offered a hyundai sonata which cost me 10 more dollars a day. I was very disappointed and will not be using thrifty again. I've always rented cars through other websites and have never had a problem.
Feb 16 2016
Great staff. Great drivers of shuttles. Fast and s
Extension needed due to 10 month old son's hospita
Pros: The lady at the desk was very nice and helpful. When I finally reached someone to extend my rental the man was very courteous and helpful.
Cons: They did not vacuum or clean the car that well. A quick run through of the features of the car would have helped. The screen for media, phone, maps etc. Was very difficult to figure out. Also the car was E85 fuel and I had no clue until I went to pump gas. I want sure if I could use E87 as there was no E85 to be found anywhere in the small town. I finally got a hold of a buddy who said it was fine to use E87.