Pros: I saw the manager (I think his name was Andy) run to get every car so the customers didn't have to wait which really surprised and impressed me. that meant my total wait time to get the rental car was minimum. They drive me to where I needed to go without complaint and I just felt like a well taken care of customer with the staff.
Cons: Nothing. I've been to Hertz before in CA that didn't fill the tank up all the way which was annoying to try to match but I was happy and relieved that the tank was totally full when I picked the car up in Augusta.
Feb 20 2016
Pros: Price was reasonable for one way travel rental
Cons: Not ready when I picked up in auburn even though I had a reservation
Sep 5 2016
A very dirty car
Pros: Car was a good model and drove nicely. Downside: it was filthy. The seats were stained like someone gave birth in there. The car needed a thorough washing and steaming, both inside and out. I was surprised that a car rental company would rent out a car that way. We were on time crunch so we didn't make a fuss. If we'd had an open schedule though I would have pushed for a different car just on principle alone. I took pictures of the stains in the event the company tried to say we had returned it that way.