Cons: No phone call no email stating that the reservation was made for a time they are closed showed up to the office with a sign stating to call a number called the number and was basically told you didn't show by closing time so there's nothing we can do.
Jul 23 2016
Cons: I had to wait over an hour to pick up the car
Aug 23 2016
Waited a bit for pickup
Pros: Rental was upgraded from Compact to a CUV (Rav4)
Cons: Renter called me day before to confirm timing. Since their office closed at 5pm (original pickup time); I advised I would be there at 4pm. i was but vehicle wasnt on site till 4:30.
Cons: The location on the website is WRONG. Totally unacceptable. It took me an additional 10 minutes to drive around confused, park, look up the phone number, then back track to the correct location.
Ford Focus = terrible car