Mpv is not SUV!
Pros: People were kind but not helpfull as the car was not what we booked.
Cons: Pickup and dropoff were also in vecinity to the towen but required taxis to reach and timewise were not flexible.
As i mentioned, we booked an intermidiate SUV but the car we got was a small MPV (c-max)! I don't know who defined them as same category and have no way to know if it is true, but this has been frustrating not being able to make sense in this case and we were bound to take the car as we had to reach somewhere...