Cons: hidden airport tax fees, etc. which were not included/mentioned in the kayak reservation. I ended up traveling further to get a "cheaper" car which ended up being just as expensive as everywhere else.
Oct 19 2015
Pros: Very accommodating and the car sms price were great.
Dec 1 2015
Pros: Great staff
Cons: Safety light was initially on when I started to drive but eventually turned off.
Pros: Super efficient helpful service, great lady there we interacted with. Such a brilliant deal we had. So glad we rented from a local location and not the airport.
Oct 19 2016
For my first time great experience
Pros: I really love how they tried there best to work with me. I loved the customer service!!!
Cons: The only thing I didn't like is the pick up drop off service. The wait was very annoying, but all in all a great experience!!!
Sep 12 2016
Pros: The people at the downtown office of Montgomery Alabama were very apologetic and were very accommodating. Very Professional
Cons: I booked this through Kayak and it wasn't at the airport location. I had to pay a taxi $25.00 to get me to the downtown location. I was very irate and tired after a long trip. The least Enterprise could do was have someone take us to the downtown location for free. On kayak, it should give us a choice of the location we want. We have no clue.
Cons: One small thing my passenger and I noticed was there were a couple of things left from previous journeys in the glove compartment, one being the rental receipt of a previous customer and one a passenger's medicaid card.
7 travelers who rented a car in Shorter gave the car agency they used an average rating of 9.3