Cons: Booked the car, got to Hertz rental at the Truckee airport and the guys said they were out of cars because of the airshow. I asked them if they planned ahead and brought in more cars knowing the airshow was happening, they replied no. Idiots. They said they would call me that afternoon or the next morning when they got some more cars. The next morning I called and left messages and never heard from them at all for the three days I was there. I ended up walking and taking the bus instead. What a bunch of slacker idiots they have working there!!!
Feb 17 2016
Pros: Very simple. Quick and easy.
Jun 27 2016
Not the best experience
Pros: The car started, and ran. Good gas mileage. The Hertz fellow did his best. He just didn't have ANY cars on the lot.
Cons: Car was 3+ hours late. Car was reserved days ahead of time but NO car on the lot when we arrived. Car was dirty inside. They had to rush to clean it. Chip in windshield. No Bluetooth, no cruise control. I've had better rentals.
Pros: Extremely efficient, professional, and friendly group of sharply dressed young men running the show at this office. A+ on all levels. Vehicle rental was handled very competently, free upgrade made when regular size pickup was not available, etc.
Sep 19 2016
Best rate I could find on a busy weekend!
Pros: Great rate, great service, couldn't be more pleased.