Great friendly service and a nice care at a good p
Pros: Customer service representative, the car, and the price - all that I could ask for.
Feb 20 2016
Pros: y flight was late and Alamo stayed open to get us our car. I can't say the same for their competitor at the airport.
Aug 10 2016
ruined our vacation
Cons: Our flight was cancelled at 3 am. I called Alamo to see what could be done and was told that it could be changed but would cost 500.00 more. No discussion. I tried to see if someone else could pick up our car as we could get a flight the next evening or that evening at a different airport-NO. I was told to call the local office and they were not opened There was no negotiation, no sympathy, no expression in voice. I spent a lot of time making my vacation plans and was very sad that they could not be worked out due to non negotiable phone center operators. (I tried twice)