Pros: Friendly and fast is the best way to describe my Budget experience in Victoria. Even got a free upgrade, so that was a nice surprise. I was particularly surprised at how much attention I received at a busy time. I didn't feel like I was being processed in order to move on to the next person. Great experience from start to finish.
Jun 23 2016
Chelsea at Budget in Victoria was great
Pros: She gave us great suggestions of places to go and things to do while in Victoria. She also selected a great car for us based on what we drive at home.
Sep 11 2016
Found my wallet
Pros: I left my wallet in the glove box and didn't realize it until I got back to FL. The Budget office in Tofino, BC, Canada was polite, professional and they found my wallet. It is in the mail on the way back to me as I write this.
As far as the car rental experience, the pick up and drop off was quick and easy. The Chevy Equinox we rented was clean and gave us no problems.
Cons: They called me the day I was to pick up the car and said they didn't have any cars. They said I should not have been able to reserve one online because they had been sold out for awhile.
So I had to quickly find another car to rent. Bummer.
Sep 18 2016
Pros: The person at the pickup and drop off was wonderful.