Pros: The car was okay after I cleaned it but it was sluggish and the cruise control did not work.
Cons: Was a okay ride but the DVD player was not working correctly without the remote that they do not give you because they do not want you to lose it. The cruise control did not work and they did not have a way to fix it unless I sat and waited with the car. The check out process they make you sign for the car saying everything is okay before they will take you out to see the car.
Jan 21 2016
Pros: The rental cost was very affordable!
Mar 28 2016
Always happy with Budget
Pros: I have rented from Budget about 5 times in the last few years. This rental was smooth and easy, like all other times. Cost at the end was exactly what I expected from the beginning. Check in/check out was smooth and timely. Car ran very well and was a pleasant driving experience. Staff is always courteous and helpful.
Cons: No rental car counter help. We waited 15 minutes with no one showing. We tried calling the local counter but naturally went to voice mail. I went to parking lot found an attendant and he went to the back room to locate someone. When the person showed up she tried to say she was busy but every excuse she put forth was quickly proven false. By the way when I returned the car same situation. The agency next to Budget said just leave the keys and paperwork.
Pros: People were pleasant, but apparently not on top of the business.
Cons: Building has no signage, and it's a small rural airport with multiple buildings. Car hadn't been checked in from previous rental. Trash and previous rental contract still in car. Trunk was filthy. Made it 40 miles before low tire pressure light came on. Obviously not a well run franchise.